Report Your Card

If you believe your Emblem CU credit or debit card has been lost or stolen, we encourage you to contact the corresponding number below for help. 

Debit Card

  • During business hours, call: 1-800-470-0704
  • After hours, (within U.S.) call: 1-866-559-4756; (traveling or residing outside of U.S.) call: 1-727-299-2449

Credit Card

  • Call: 1-866-592-0966

Debit Card Dispute

Complete a dispute transaction form to dispute debit card transactions.

Dispute Transaction

General Card Contact Information

  • Debit Card Activation: 1-800-631-3197
  • Debit Card PIN Selection: 1-888-886-0083
  • Credit Card Activation: 1-800-631-3197
  • Credit Card PIN Selection: 1-888-886-0083
  • Credit Card Customer Service
    • Business/Platinum Cardholders: 1-866-592-0966
    • Signature Cardholders: 1-866-592-0965
  • CURewards: 1-800-637-7728
  • Credit Card Travel Accident Insurance: 1-844-312-2802

Fraud Alert Management

For inquiries about messages regarding activity on your account or if you are traveling and your debit/credit card is being declined, please contact our Fraud Alert Management at the following:

Debit Card

  • Fraud Alert Management: 1-888-918-7313

Credit Card

  • Fraud Alert Management: 1-888-918-7313